The McIndoe Process That Takes The Pressure Off


How We Work With You On Your Joinery Journey

Our process is designed to bring confidence to what can otherwise feel like a complex journey. With defined stages, experienced guidance, and careful attention to detail, we ensure our clients are treated with respect and clear communication. From the outset, you’ll know what to expect and what's to come at every stage.

  • Your project begins with a dedicated design consultant who takes the time to understand your space, your needs, and how you want the joinery to function. For renovations, this may take place in your home. For new builds, we often meet in our showroom to review plans together.

  • We develop an initial concept supported by realistic 3D design, allowing you to visualise the layout and flow of the space. This stage focuses on overall planning, proportions, and direction before moving into finer detail.

  • The design is refined as selections are made across cabinetry finishes, benchtops, appliances, and fittings. This stage allows time to review details, ask questions, and ensure the design feels thoroughly considered before finalising.

  • Once the design and selections are confirmed, a detailed quotation is prepared. This provides clarity around scope, timing, and cost before the project moves into production.

  • Following acceptance, final drawings are approved and a detailed site measure is completed. This ensures all dimensions are accurate before manufacturing begins.

  • All joinery is manufactured in our Napier workshop. Using modern technology alongside traditional cabinet-making methods, our team carefully assembles and quality-checks each piece before installation.

  • Our installers fit the joinery with accuracy, coordinating efficiently with other trades. Final adjustments are made to ensure everything is finished cleanly and correctly.

  • Once installation is complete, your designer will review the finished project with you. Ongoing care information and warranty details are provided to ensure your joinery continues to perform well over time.


Our Expert Kitchen & Joinery Services

Take a look at the full range of kitchen and joinery services we offer, from custom kitchens and cabinetry to wardrobes, sculleries, and bespoke joinery pieces.

Take A Look At A Selection Of Our Work

Our work includes kitchens and joinery for homes, apartments, and commercial spaces across Hawke’s Bay. While every project responds to individual clients and their spaces, our same proven process and level of care carries through each one.